Privacy policy

Normative requirements

Directive 2002/58/EC ("ePrivacy Directive"), relating to the "processing of personal data and the protection of privacy in the electronic communications sector".

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 concerning the protection of individuals with regard to the processing of personal data, as well as the free movement of such data and repealing Directive 95/46/EC (" General Data Protection Regulation" hereinafter referred to as "EU Regulation" or "RGPD" or "GDPR").

DL. No. 101 of 10 AUGUST 2018, concerning the provisions for the adaptation of national legislation to regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, concerning the protection of natural persons with regard to the processing of personal data , as well as to the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

In relation to the personal data that Arci Travel will acquire, we wish to inform you of the following:

Owner and manager of the treatment
Following consultation of this site, data relating to identified or identifiable persons may be processed (jointly hereinafter "Data") and will form the object, in compliance with the aforementioned legislation and in compliance with the confidentiality obligations which inspire the activity of Arci Travel , of the treatment pursuant to art. 4 of the EU Regulation. We particularly wish to inform you that the "owner" of their treatment is Arci Travel, Via Alcide De Gasperi 69, 80026 - Casoria, Naples (Italy).

The Data Controller, in accordance with the provisions of article 37 of Regulation (EU) 2016/679, has appointed a Data Protection Officer who can be contacted at the e-mail address:

The treatments connected to the web services of this site take place at the headquarters of the owner and are only handled by technical personnel duly in charge of the treatment, or by persons in charge of occasional maintenance operations.

Data processed

Navigation data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user's IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are canceled immediately after processing. The data could also be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

Data provided voluntarily by the user
The optional, explicit and voluntary sending of personal data by the user to the contacts and registration forms on this site involves the subsequent acquisition of the data provided by the sender. Such data will be processed by Arci Travel, mainly by IT means, in order to follow up on the user's request. Specific summary information will be progressively reported or displayed on the pages of the site set up for particular services on request.

Geolocation data
When accessing the Arci Travel website, the user may be asked for an optional, explicit and voluntary acceptance to acquire the user's approximate geographical position. This data, if provided, will be processed by Arci Travel, mainly by IT means, for statistical purposes, to facilitate the user's navigation towards dedicated web pages or dedicated services. Specific summary information will be progressively reported or displayed on the pages of the site prepared in the case of particular services or different processing purposes.

Purpose of the treatment
Personal data, freely communicated and acquired due to the activity carried out by Arci Travel, will be processed for the following purposes:
- informative material
- communications
- marketing and promotions

Processing methods
The data will be processed, in compliance with the necessary security and confidentiality, through the following methods: collection of data by telematic means, treatment carried out with the aid of electronic and automated tools.

Utility of the treatment
The provision of common, sensitive and judicial personal data is strictly necessary for the purpose of carrying out the activities on this site.

Refusal to treatment
The user has the right to refuse to provide his personal data. However, any refusal will result in the impossibility of receiving the requested service, making it impossible to complete the registration process and the Data Controller will not be able to fulfill the contractual obligations.

Data communication
Personal data will be processed by the Data Controller, by the Data Processors appointed by him and by the strictly authorized data processors. The data may be communicated to companies/professional studios that provide assistance, consultancy or collaboration to the Data Controller, in accounting, administrative, fiscal, legal, tax and financial matters, to public administrations for the performance of institutional functions within the established limits by law or by regulations and to third party service providers to whom communication is necessary for the fulfillment of the services covered by the contract. The data may also be communicated following inspections or checks (if requested), to all the inspection bodies responsible for checks and controls relating to the regularity of legal obligations.

Rights of interested parties
The personal data protection legislation expressly provides for certain rights for the subjects to whom the data refer. In particular, in relation to the processing of the aforementioned data, based on art. 15 et seq. of the Regulation, we remind you of the right to obtain access to personal data concerning you; the rectification of data (correction of inaccurate data or integration), the cancellation of data processed in violation of the law or if one of the reasons specified by article 17 of the GDPR exists, as well as the right to data portability. You also have the right to lodge a complaint with a supervisory authority if you believe that the rights indicated here have not been recognised.

To exercise your rights, you can contact the Data Controller by writing to Arci Travel, Via Alcide De Gasperi 69, 80026 - Casoria, Naples (Italy), mail: Alternatively, you can contact the Data Protection Officer or Data Protection Officer by sending an email to

Anyone interested in more information, in contributing their own suggestions or making complaints or objections regarding the privacy policies or the way in which our Company processes personal data, can do so by sending an e-mail message to the e-mail address info

Password and user security
Some services offered in the Customer Area (where existing) require a registration procedure for reasons of confidentiality and security; the user will have to create his own access code (password) which will be essential, together with the user-id, to access the protected services. The user can change his password at any time by following the instructions provided by the system.

The user is solely responsible for maintaining the secrecy and confidentiality of his user-id and/or password and is solely responsible for it. The user assumes exclusive responsibility for all his activities in the context of navigation on this site and undertakes to immediately notify the owner of any violation of security, even by third parties, of which he becomes aware; furthermore undertakes to indemnify and hold the Owner harmless from any claim, demand or threat relating to or deriving from navigation on this site.

Changes to this Policy
Arci Travel periodically checks its privacy and security policy and, if necessary, revises it in relation to regulatory, organizational or technological changes. In case of modification of the policies, the new version will be published on this page of the site.

Law and jurisdiction
The interpretation and execution of these conditions are governed by Italian law. The Court of Naples (Italy) will have exclusive jurisdiction over any controversy related to these conditions, unless otherwise provided by law. The Owner reserves the right to obtain urgent remedies from any Court, even abroad, to protect its interests and enforce its rights.

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